Incident Management Best Practices Webinar

What are the best practices for incident management in assisted living and memory care communities? We brought together senior living experts Josh Allen, RN, Joel Goldman, JD, and Elva Ledesma, LVN to share advice and insights.

Watch our webinar to get answers to questions like:

• How do you train your team to recognize an incident (both internal and reportable) event?
• What are best practices for incident documentation?
• When does it make sense to involve external risk management specialists (e.g., clinicians or attorneys)?
• What reports or analytics are most important to surface at a regular cadence to leadership?
• How are incidents leveraged as an opportunity for continuous improvement?