August Health Platform Updates
This quarter is about knowing residents as people. AI-powered Resident Summaries and Conversation Starters give caregivers what they need to connect every shift. Plus, updates across eMAR, Move-Ins, and Billing keep the work around that care running smoothly.
Major new releases from August Health
Customize default share tasks message
Customize the default message when sharing move-in tasks, standardizing outreach and saving staff time. Reach out to your customer success representative to learn more.
Add informational items to the move-in task list
Communities can now add informational items, like a packing list, a what-to-expect guide, or a welcome video, to the move-in task list. There's no PDF to create, and residents and families simply review each one and mark it done.
Ensure every resident feels known
The relationship between a caregiver and a resident is as essential as the care itself. Powered by August Intelligence, Resident Summaries give caregivers an AI-generated profile of every resident at the point of care, built from the data the community is already capturing and refreshes as a resident's needs and preferences change.
Build connections, every shift
Getting to know someone starts with knowing the right questions to ask. Conversation Starters, powered by August Intelligence, puts those questions in front of caregivers—grounded in what the community already knows about each resident, from their history to their family to what they care about. A new question shows up every shift, so caregivers always have something real to connect on.
More updates to love
Swap signers without starting over
Easily swap who should be signing a task, after you’ve sent it for signature.
Add Veterinarian as a Contact Type
You can now assign Veterinarian when adding professional contacts to easily organize pet care details alongside a resident's support network.
Auto-fill interval schedules
When setting up recurring interval schedules, select a start time to instantly generate all subsequent times without manual entry.
View Complete Administration History
See full administration history for any order, including unrecorded entries, to track activity with complete accuracy.
Every order change, in one clear view
New orders, updates, discontinues, and possible duplicates from the pharmacy now appear alongside the medication order they affect. Staff can see what's active, what needs review, and what action to take next, all in one place.
Easily identify and resolve failed Journal Exports
Failed accounting syncs now appear directly on the Journal Exports page with a detailed error message and next steps to simplify troubleshooting.
Stay informed of payer autopay changes
New billing recommendation alerts your team whenever a payer enables, updates, or disables their autopay settings.
Assign per-resident billing due dates
Due dates are now customizable per resident, with autopay flexible up to that date, so residents can pay on a schedule that works for them.
